Why We Use a Rental Agreement
At Party Star Inflatables, our goal is to make every event fun, safe, and stress-free — whether it’s a backyard birthday, school field day, church festival, or community fundraiser. One of the ways we do that is by using a simple, professional rental agreement for every booking.
How It Protects You
Our rental agreement clearly explains what you’re renting, when and how we deliver and pick up, and what we both agree to for safety and care. It helps prevent misunderstandings, protects your payment and event details, and gives you written confirmation of what you can expect from us.
For families, that means peace of mind on party day. For schools, churches, and organizations, it means you have documentation and clear terms to share with your leadership or administration.
How It Protects Our Team and Equipment
The agreement also helps protect our staff, our inflatables, and the property where they’re set up by outlining safety rules, supervision responsibilities, and weather guidelines. When everyone knows the rules up front, events run smoother and stay safer for all your guests.
A Sign of a Legitimate Business
Party Star Inflatables is a fully licensed and insured business serving multiple counties in Tennessee and Kentucky, and having a clear contract is part of doing things the right way. A professional agreement is standard in the event and party rental industry and is an important sign that a company takes safety, insurance, and customer service seriously.
A Friendly Word of Caution
If you ever come across a party or inflatable rental company that does not use a written, professional agreement, it’s smart to be cautious. Skipping the contract can be a sign they are not fully insured, not following best practices, or may not stand behind their services if something goes wrong.
Please take a moment to read through the rental agreement below. You'll have an opportunity to sign the agreement as part of the booking process. Now let's focus on having an amazing event! 🎉
Party Star Inflatables, LLC
Rental Agreement & Liability Waiver
Company: Party Star Inflatables, LLC
Address: 289 A Thurman Kepley Road, Portland, TN 37148
Phone: 615-436-1440
Email: info@PartyStarInflatables.com
SECTION I: GENERAL PROVISIONS
Operation
1. I / We/The Renter/Responsible Party warrant and guarantee that I / We have the right/permission of the owner of the property to use the equipment I have rented from Party Star Inflatables, LLC
2. I / We agree to provide a safe environment for the use of all items being rented and any equipment by ensuring continuous supervision by competent adults. I / We agree to take full responsibility to follow the "rules of use" operation instructions and setup requirements and take all precautions to protect the equipment from damage and misuse, and to protect any anticipated user of any rented equipment or any person that may reasonably be in the immediate area of the rented equipment while in use.
3. I / We understand we may designate responsible attendants or operators provided that the following conditions are met:
(1) Sufficient attendants must be present for all equipment and attractions.
(2) Attendants must be 18 years or older.
(3) Attendants must thoroughly understand the proper operation of the equipment, agree to the rules of use, and know its specific inherent hazards.
(4) Attendants must be under direct supervision of renter or renting organizations’ authorized agents and have immediate access to them.
(5) Attendant must command presence necessary to maintain order of their responsible area.
(6) Attendants may only operate or supervise one piece of equipment at a time.
(7) Attendants must not be under the influence of any drugs or alcohol.
I / We acknowledge that the designation of such attendants does not transfer liability.
Terms of Rental
4. I / We understand and acknowledge that the activity to be engaged in through the rental of an inflatable ride, interactive amusement device, dunk tank, carnival style games, activity equipment and/or any other items being rented, brings with it both known and unanticipated risks to myself, my guests, and to my invitees. Those risks include, but are not limited to falling, slipping, crashing, colliding, burning, cutting, broken bones, and could result in injuries to eyes, nose, mouth, or limbs, illness, disease, emotional distress, death and/or property damage to myself and/or my guest and invitees.
5. I / We understand and acknowledge that professional food concession equipment offered by Party Star Inflatables, LLC may employ extremely hot cooking surfaces, scalding hot liquids, high speed rotating cutters, fast moving parts, high voltage electricity, powerful mechanical drives, open flames and other hazards. Improper use, proper use, or unforeseen mechanical failure may result in serious burns, cuts, loss of digits, loss of vision, broken bones, illness, disease, emotional distress, death and/or property damage to myself and/or my guests and invitees.
6. I / We agree to hold harmless and indemnify Party Star Inflatables, LLC and their agents and representatives for damages or injury to persons and property resulting from the use and rental of equipment provided by Party Star Inflatables, LLC. In the event Party Star Inflatables, LLC should institute suit in court in connection with any disputed matter relative to this contract, or in the event a suit is brought against Party Star Inflatables, LLC, arising out the use and rental of any equipment provided pursuant to this contract by Party Star Inflatables, LLC, I / We shall be liable for all attorney fees and costs Party Star Inflatables, LLC may reasonably incur.
7. I / We agree to have in effect a policy of liability insurance, which by its nature will afford coverage for the ongoing activities, equipment, or any other item provided by Party Star Inflatables, LLC for any known or unanticipated injury or damage that may occur to any person or property.
8. I / We agree that in the event of an accident, injury, or emergency we will cease operations immediately and contact Party Star Inflatables, LLC promptly after any necessary emergency action is taken. Party Star Inflatables, LLC can be contacted directly at (615) 436-1440.
9. I / We understand that although Party Star Inflatables, LLC carries a general liability insurance policy, I / We should in no way rely upon said insurance to provide any coverage for any accident or injury caused using any Party Star Inflatables, LLC rented equipment.
10. Party Star Inflatables, LLC does not guarantee any equipment to be free of cosmetic, manufacturers, nor other defect that may affect the safety or operation of the equipment.
11. I / We acknowledge that in the event any rental equipment is damaged or destroyed, I / We are liable for its repair or replacement cost.
Payment and Cancellation Policy
1. In order to hold a reservation, a deposit of $50.00 is required within 24 hours of reservation. The balance is due prior to or upon delivery.
2. I / We agree to provide at least ten days’ notice to Party Star Inflatables, LLC in the event of a cancellation of the planned activities. Failure to notify Party Star Inflatables, LLC of cancellation may result in a cancellation fee equal to the amount of your deposit.
3. In the event of rain and/or strong winds such that the equipment cannot be safely used, I / We may cancel delivery without penalty prior to event/party delivery time. For inclement weather cancellations, the deposit/payment will either be issued as a raincheck and credited to a newly scheduled date, provided the desired equipment and dates are available.
4. Party Star Inflatables, LLC retains the right at its discretion to not leave all or certain equipment at my / our premises due to space constraints, ground conditions, unsafe location or condition, inclement weather forecast, or any other reason which Party Star Inflatables, LLC has the sole right to ascertain. If Party Star Inflatables, LLC refuses delivery for any reason, Party Star Inflatables, LLC will not be held liable for any damages.
Setup Requirements – General
1. Renter is responsible to ensure that sufficient grounded electrical outlets are available within 100 feet of each piece of equipment as applicable. Extension cords provided by Party Star Inflatables, LLC may only power equipment. In the event of electrical failure, or unavailability of suitable power Party Star Inflatables, LLC will issue no refunds or credits. Party Star Inflatables, LLC may have generators available at an additional charge if electrical availability is a concern.
2. If at Party Star Inflatables, LLC sole discretion no suitable location can be found for any equipment, as outline herein, the equipment will not be used and there will be no refund.
3. I / We agree that if any provision of the user instructions or rules set forth herein by Party Star Inflatables, LLC are not followed, the equipment, inflatable unit, attraction, concession equipment, dunk tank, game, or any other equipment provided by Party Star Inflatables, LLC the rental shall be terminated absent of refund.
4. I / We acknowledge that landscaping, yards, decorative lawn fixtures, or other related items may be damaged because of the use of any equipment Party Star Inflatables, LLC provides pursuant to this contract. Party Star Inflatables, LLC is not responsible for any damage.
SECTION II: INFLATABLE UNITS & ATTRACTIONS
In addition to all rules and provisions set forth here above, the following applies specifically to inflatable units and attractions.
Set-up Requirements / Inflatable and Attractions
1. Inflatable devices must be set up over a smooth, flat surface. The area must be clear of rocks, debris, animal waste, and other objects, which may interfere with the use of or damage Party Star Inflatables, LLC equipment. The unit must always have a minimum clearance of 5 feet on all sides. Contact Party Star Inflatables, LLC for overall dimensions of specific units. By signing this contract, you are releasing Party Star Inflatables, LLC from any liability regarding any damage that may occur to water, sewer, drainage, gas lines, etc. You as customer/signer are responsible for instructing any representative of Party Star Inflatables, LLC to any obstructions or buried lines in or around the set-up area. Party Star Inflatables, LLC is in no way held liable for damage or repair.
2. If equipment must be placed on hard surfaces such as concrete, blacktop, or a gymnasium floor, Party Star Inflatables, LLC must be notified in advance. This is to ensure proper availability of weights, surface padding and overall suitability. Additional charges may apply.
3. Equipment must be anchored prior to use. Anchors may not be moved or adjusted by anyone other than Party Star Inflatables, LLC personnel. Equipment shall not be relocated during the activities unless prior notice is given to Party Star Inflatables, LLC and its representatives are afforded an opportunity to move the equipment as deemed necessary and feasible. Fees may apply.
4. Renter agrees to provide sufficient night lighting in the event the activities are held or continue into the evening hours. Set up time is approximately one half-hour prior to the time booked unless other arrangements are made.
5. Party Star Inflatables, LLC has sole discretion to ascertain whether location for the set-up is proper. If Party Star Inflatables, LLC at his or her sole discretion ascertains that there is not a safe nor proper location, nor proper operation, the item will not be used. There will be no refund.
Additional Rules of Use / Inflatable Units
1. An attendant 18 years of age or older is always required. Do not operate any equipment without a responsible attendant.
2. Attendants must read and understand all operation manuals and user instructions. Rules of use will be printed on safety labels and will be verbally given to renter or attendant.
3. All users must be of similar size and strength when using interactive inflatables. Follow bounce capacities posted with each unit. Inflatable slide, obstacle courses and similar large attractions are monitored by Party Star Inflatables, LLC staff. Users must follow instructions of Party Star Inflatables, LLC.
4. All users must be physically able to participate in activities without assistance. Adults may not "carry" or otherwise assist toddlers or infants up climbing surfaces.
5. Remove shoes before entering.
6. Remove eyeglasses, contact lenses and any sharp objects. No necklaces, beads, pins, buckles, or jewelry.
7. The use of rafts, noodles, or any other device, other than ones provided by (business name), to assist riders in going down the slide is prohibited. Using these types of devices could cause serious damage.
8. Do not climb netting or other containment surfaces.
9. Flips, wrestling, and horseplay are prohibited on and around the units.
10. Do not allow all users to run in the same direction to avoid tipping the bounce.
11. Do not allow users to come into contact with each other.
12. No face paints allowed in/on inflatables.
13. Persons who are physically impaired, injured, wearing casts, have heart conditions or are pregnant should not use inflatable amusements.
14. No use of any other type of soap, baby oil, lotion, fireworks, candy, food, soda, or silly string on or around inflatables. (Silly string will melt the vinyl and cause serious damage). A $250-$500 per unit cleaning fee will be charged to the customer if the use of any of these types of items are found on or in the units. If silly string is found on or around the unit, the customer must be aware that the unit could be stained and need to be replaced. Repair and Replacement Cost of Unit with Silly String will be at customer’s expense.
15. Absolutely NO adults on Bounce House Combos or Bounce Houses for any reason. These units are specifically designed for children. No children over the age of 13. In the situation where it is found that the rules are not being followed or abused, Party Star Inflatables, LLC reserves the right to pick up equipment immediately with NO refund due to the customer. If it is found that any bounce house is NOT being supervised according to the rules and guidelines listed in this contract, Party Star Inflatables, LLC reserves the right to pick up equipment immediately with no refund due to the customer.
16. Use caution when sliding down any of the water slides. DO NOT JUMP from the top or bounce on the top of the slide platform. Always sit down and slide from the face forward position. DO NOT go down face first on your belly, DO NOT go down backwards. One person down the slide at a time, make sure one person is going up the stairs at a time. No more than two users total on a slide at one time. Make sure that the pool or landing pad at the bottom is clear and no one is present before sliding down.
17. A dry unit MUST stay dry. If it is found that you have used water on a unit that you rented dry there will be a $50 cleaning charge immediately charged to your credit card on file.
18. Customer is aware that if a unit is left at a residence or location overnight, Renter/Organization is FULLY responsible for the unit until Party Star Inflatables, LLC returns to pick up the unit. Renter/Organization is also responsible for any damages that might occur overnight by outside pets, vandals, etc.
19. ABSOLUTELY NO ANIMALS OF ANY KIND IN OR AROUND THE RENTED UNIT.
20. Any altercation to the water hose/ mister hose will result in an automatic charge of $50 to credit card on file.
ACKNOWLEDGMENT AND AGREEMENT
I / We, hereby acknowledge that we have read and fully understand the Party Star Inflatables, LLC rental contract; that we will abide by all its terms and conditions; and that we have read and understood all user instructions provided by Party Star Inflatables, LLC. We fully understand the potential for unanticipated danger associated with use of all equipment provided by Party Star Inflatables, LLC .
I / We have read and understand, and agree to abide by, all the terms of these contract pages 1-6 in its entirety